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PRIVACY POLICY

This Privacy Policy governs the manner in which McFadden's Hardwood & Hardware Inc. collects, uses, maintains and discloses information collected from users (each, a "User") of the www.mcfaddens.com website ("Site"). This privacy policy applies to the Site and all products and services offered by McFadden's Hardwood & Hardware Inc.

 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, social security number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information

McFadden's Hardwood & Hardware Inc. may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

Changes to this privacy policy

McFadden's Hardwood & Hardware Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
McFadden's Hardwood & Hardware Inc.
http://www.mcfaddens.com
McFadden's Hardwood & Hardware Inc.
2164 Buckingham Road
Oakville, Ontario L6H 6M7
CANADA
1-800-268-0942
mcfaddensdirect@mcfaddens.com

 

 

TERMS OF USE

Limitation of Liability

By using this site, you agree that your use is solely at your own risk. McFadden's Hardwood & Hardware Inc. and its affiliates, employees, agents or representatives are not liable for direct, indirect, consequential, incidental, special, punitive or other damages or costs, including without limitation, lost profits or data, loss of goodwill, loss of or damage to property, or claims of third parties, arising out of or in connection with the use, copying, or display of this site or its contents, regardless of whether McFadden's Hardwood & Hardware Inc. has been advised of the possibility thereof.

 

Links

Links provided on this site are provided solely as a convenience to you and the provision of any such link does not constitute and an endorsement by McFadden's Hardwood & Hardware Inc. of that site or its provider or of any of the content, products, or services contained or offered therein. McFadden's Hardwood & Hardware Inc. makes no representation or warranty concerning the accuracy, availability of lawfulness of any linked site.

 

Copyright & Trademarks

The content of this site, including the design, text, graphics, and the selection and arrangement thereof, is the property of McFadden's Hardwood & Hardware Inc.. Certain of the content on this site is provided for use by third parties under agreement with McFadden's Hardwood & Hardware Inc.. This site is copyrighted by McFadden's Hardwood & Hardware Inc. (©2010 McFadden's Hardwood & Hardware Inc.. All rights reserved.)

 

Disclaimer

This site and its contents is provided "AS IS" and McFadden's Hardwood & Hardware Inc. makes no representation or warranty of any kind with respect to this site or its contents. McFadden's Hardwood & Hardware Inc. expressly disclaims all representations and warranties, whether express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement. In addition, McFadden's Hardwood & Hardware Inc. does not represent or warrant that this site will be available at all times or that the content of this site is timely, accurate or complete.

 

Site Subject To Discontinuance or Change


All content contained herein is subject to change without notice. McFadden's Hardwood & Hardware Inc. reserves the right to change or modify the terms and conditions applicable to your use of this site at any time. Such changes, modifications, additions, or deletions to the shall be effective immediately upon notice thereof, which may be given by any means including, but not limited to, posting a notice on this site. Any use of this site after such notice shall be deemed to constitute your acceptance of such changes, modifications, additions, or deletions.

 

Communications with McFadden's Hardwood & Hardware Inc.

By using or communicating content through the use of this site, you expressly warrant that you are the owner of such material or have the right to use and provide such content and you expressly grant to McFadden's Hardwood & Hardware Inc. a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and to incorporate it in other works in any form, media or technology now known or hereafter developed, subject to the Privacy Policy set forth.

 

This document was last updated on September 26, 2012